Privacy Policy

This website, ibsfulcro.com, is operated by Fulcro Consulting Private Limited, operating under the brand ibs Fulcro (“we,” “us,” “our,” or “ibs Fulcro”). Our registered office is at 68/2 Protapaditya Road, Kolkata – 700026, India, and our head office is at 2nd Floor, Landmark Building, 201, New Link Road, Andheri West, Mumbai – 400053, India. For the purposes of India's Digital Personal Data Protection Act, 2023 (“DPDP Act”), ibs Fulcro is a Data Fiduciary in respect of the personal data described in this policy.

You can reach us about anything in this policy at [email protected] or +91 84509 14009.

We collect only what's needed for the specific purposes below, not a general, open-ended pool of data.

Where you submit our contact form, we process your name, email, company, project details, and message on the basis of your consent, given by actively checking the consent box on that form, for the specific purpose of responding to your enquiry. We do not use this data for any other purpose, such as marketing, without asking you separately and specifically for that.

Basic technical browsing data, collected via Google Analytics 4 and Hotjar, is processed to operate and secure the website and understand how it's used, on the basis of your consent, given through our cookie consent tool. Remarketing and conversion tracking cookies from Google and Meta are also only set with your consent, and are used specifically to show relevant ads to people who've previously visited this site and to measure whether those ads led to an action here, not for any other purpose. See our Cookie Policy for full detail and how to control your consent for each category.

We retain enquiry data for as long as reasonably needed to respond to you and maintain a record of the conversation, and no longer than necessary for that purpose, unless you ask us to delete it sooner or the law requires us to keep it longer.

We don't sell your personal data to anyone, under any circumstances, and we don't share it with any third party. As of now, ibs Fulcro doesn't use a CRM, marketing automation platform, or any other third-party data processing tool for enquiries submitted through this website. When you submit our contact form, your details are sent directly to us by email and nowhere else. If this changes in the future, for example, if we begin using a specific tool to manage enquiries, we'll update this policy to name that tool directly and explain what it does with your data.

As a Data Principal under the DPDP Act, you have the right to:

Write to us at [email protected] with your request. We'll respond within a reasonable time and, where we can't act on a request (for example, because we're legally required to retain certain data), we'll explain why.

If you have a complaint about how we've handled your personal data, you can raise it with our Grievance Officer directly:

Rakesh Purohit
Grievance Officer, ibs Fulcro
Email: [email protected]
Postal address: 2nd Floor, Landmark Building, 201, New Link Road, Andheri West, Mumbai – 400053, India

We'll aim to acknowledge and address any grievance raised this way within a reasonable time, in line with the DPDP Act.

For details on the cookies this website uses, see our separate Cookie Policy.

This website and our services are intended for businesses and professional enquiries. We don't knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we'll delete it.

We may update this policy from time to time, for example, if the law changes or if we start processing data in a new way. We'll update the date below when we do, and if a change is significant, we'll make it clearly visible on this page rather than updating it quietly.

Last updated: August 23, 2026.