Website & Web Experience Case Study · Technical Audit

UI UX Audit for Nippon India Mutual Fund Across 515 Slides

ibs Fulcro ran a full technical, UX, UI, SEO, and competitive audit of mf.nipponindiaim.com and its logged-in investor platform. The homepage graded an F on GTmetrix with a 13.9-second load time. Here is what a comprehensive, evidence-based website audit actually shows.

Published September 11, 2026 · Updated September 11, 2026

40GA4 configuration checks run, 26 requiring attention
FGTmetrix grade on the homepage, an 8.5s LCP
515Slides of audit findings across 7 audit categories
8Indian and global AMCs benchmarked for competitive context

At a glance

Client: Nippon India Mutual Fund (Asset Management (Mutual Funds))

Service line: Website & Web Experience (Technical Audit)

Problem: Nippon India Mutual Fund had no comprehensive, evidence-based audit of its website across technical performance, UX, SEO, and competitive positioning.

Solution: A real, 515-slide audit spanning 7 categories, GTmetrix and Lighthouse performance, heat mapping, CMS review, SEO rankings, and benchmarking against 8 Indian and global asset managers.

Result: GA4 configuration checks run, 26 requiring attention: 40

ibs Fulcro's role: Technical & UX Audit

The Brief

Nippon India Mutual Fund needed a unified, refreshed website UI and UX, built on best-in-class design frameworks to optimize user experience, SEO, and conversions. Before any redesign work could start, ibs Fulcro ran a full technical, structural, and competitive audit of the existing site to establish exactly what was working, what wasn't, and why.

The scope covered seven areas: technical performance across devices, core technology and CMS architecture, UX audit via heat mapping and journey analysis, UI audit with competitive benchmarking, SEO audit covering keyword rankings and technical health, a GA4 analytics configuration review, and data privacy and accessibility compliance.

515 slides came from running checks most audits skip

This overview is the summary of a much deeper audit spanning growth benchmarking, SEO/AEO, technical performance, CMS, UI, and UX as separate deep-dive sections below. Worth reading the section closest to where you suspect your own site is weakest.

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Explore the Full Audit, Section by Section

Each linked section below is a full data-dense breakdown with its own findings, tables, and recommendations.

  • Growth & Traffic Benchmarking: Traffic, audience, and channel mix measured against 4 direct AMC competitors.
  • SEO Audit & Keyword Rankings: Keyword rankings, backlink profile, GA4 configuration, and technical SEO gaps.
  • Technical Performance Audit: GTmetrix and Lighthouse scores across the highest-traffic pages, desktop and mobile.
  • Technology & CMS Audit: Current stack, architecture gaps, and the case for moving off monolithic SharePoint.
  • UI Audit & Competitive Benchmarking: Interface inconsistencies found on-site, benchmarked against 5 Indian and 3 global AMCs.
  • UX Audit: Heat Maps & User Journeys: Click and scroll behavior across 20+ page types, plus six mapped investor personas.

Note: these six linked sub-pages are separate documents on the live site and were not individually audited as part of this rebuild pass; recommend auditing and rebuilding them as their own entries given the depth referenced (515 slides across 7 categories).

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