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A Social Media Marketing Agency in Mumbai With Real, Named Proof

ibs Fulcro is headquartered in Andheri West, Mumbai, and has run social media marketing for enterprise brands for 23 years. Real proof, not a portfolio of screenshots: the world's first banking channel on Twitter for Kotak Mahindra Bank, and a national campaign that took UPI to 95% unaided awareness for NPCI.

ibs Fulcro is a social media marketing agency headquartered in Andheri West, Mumbai, running platform strategy, native content, community management, and paid social as one connected program for enterprise brands including Kotak Mahindra Bank, NPCI, Zurich Kotak General Insurance, and Standard Chartered.

What We Do

What this actually covers

Platform Strategy, Built Around Where Your Buyers Actually Are

Not every platform deserves equal investment. We start by mapping which platforms your specific audience uses, before committing budget or content resources anywhere.

Content Native to Each Platform, Not Repurposed

A LinkedIn post and an Instagram Reel are not the same content wearing different clothes. We brief, produce, and edit for each platform's actual format.

Community Management That Responds Like a Person

Comments, DMs, and mentions get answered by people who understand the brand, not a script.

A Mumbai Team, on the Ground for Enterprise Clients

Headquartered in Andheri West, our team works directly with Mumbai-based enterprise brands across BFSI, auto, and FMCG, with 23 years of local market context.

Reporting Tied to Business Outcomes

Every report ties social activity back to what it actually moved: leads, conversions, or brand lift, not just reach and engagement.

Paid and Organic Social Run as One Program

Paid social amplifies what's already working organically. We don't run them as separate, disconnected budgets.

Real Work, Not Just Claims

Proof, not a pitch

How We Do It

How this actually runs

01

Audit the Real Baseline

Before any strategy is proposed, we audit your existing presence honestly: what's working, what's dead weight, and what your competitors are doing that you aren't.

02

Define a Small Number of Content Pillars

Three to five content pillars, not fifteen. Fewer, sharper pillars keep content on-strategy and measurable.

03

Produce for the Platform, Not for the Calendar

Every asset is built for the specific format it will run in, reviewed against brand voice, before it's ever scheduled.

04

Publish, Monitor, and Engage in Real Time

We monitor and respond to comments, DMs, and mentions as they happen, not on a weekly batch.

05

Feed Performance Data Back Into the Next Cycle

What worked this month directly shapes next month's content plan.

Common Questions

What people ask before the first call

Yes. ibs Fulcro's head office is at 2nd Floor, Landmark Building, 201, New Link Road, Andheri West, Mumbai – 400053, with 23 years of operating history in the city.

Real, verifiable, named work: the world's first banking channel on Twitter, a national campaign that moved UPI to 95% unaided awareness, and 350+ real awards, each sourced directly from the awarding body.

Yes. Recent and ongoing social media engagements include Kotak Mahindra Bank, NPCI, Zurich Kotak General Insurance, Standard Chartered, and Zee, alongside 45 documented case studies across marketing and technology.

Contact us for a no-obligation assessment. We'll show you where the gaps are in your current social media presence, or tell you honestly if we're not the right fit.

Let's build a social presence that does more than fill a calendar

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